Vulcan Electronics

Hello,

Thank you for your patience. Please see the link and information below to install Windows on your device again.

Excursion XB A03

https://drive.google.com/open?id=1b-q2wvZQT6V-0r-feYd3gqGtDla2Q0IA

Please follow the steps below to restore your  device to the original state. 

1. Download Rufus format partition tool from the link  below. 

https://rufus.akeo.ie/

2. Plug in an empty Flash Drive  that has at least 8 to 16 GB free into extra computer or device.

3. Run RUFUS and select the  following parameters.  

A. Device - Select your USB flash drive

B. Partition Scheme and target  system type - GPT partition scheme for UEFI computer

C. File System – Fat32

D. Cluster Size - Leave as  Default

E. New Volume Name - Winpe - it must be named this otherwise it won't work properly.

See photograph below as  reference. Please make sure you check the box that says – create a bootable  disk using ISO. Then you will upload the ISO you downloaded by right clicking  the icon next to the ISO check box. 

4. Turn off your Device and plug  in your OTG cable and the Flash drive. Please use a USB 4 port HUB so you can  use a keyboard if necessary.  

5. Turn on device and constantly  press the ESC button to get into BIOS. 

6. Go to the last menu option and in the boot  override section arrow down to "UEFI: <Thumbdrive>" and hit  enter.  If your device does not show boot override, you will need to  manually set the Thumbdrive as first in priority under the boot options, then  save/exit. It should then boot up and perform the flash and shutdown. 

7. Remove Flash drive before restarting. 

PLEASE LET ME KNOW IF THIS WORKED FOR YOU. 

Best Regards,

Matthew

Hello Sikander,

Thank you for your patience. Let's carry on this help desk case using our chat system and email ticket system please. this helps me organize and keep track of our end user needs. 

Best Regards,

Matthew